Student FAQs:

How do I sign up?

Click on the “SIGN UP” button and select “Student”. Follow the prompts to create your account: add your RTS Desk Number (from your teacher), invite a guardian, etc. If you want to add an optional email address to your account, make sure it’s your own email and NOT your guardian’s. They’ll need their email address for their own account to work. Finally, click on “Go To Dashboard” and away you go!

How do I sign in?

Go to rtsutah.com and select the “STUDENT” button. Then, enter your username and password, and click the “SIGN IN” button.

How do I reset my password or find my username?

1 - Tell your teacher or parent/guardian your username and they can reset your password for you. 2 - Ask your teacher or parent/guardian what your username is, they will have it recorded.

Where do I get my desk number from?

Your teacher has print-out instructions with your unique RTS Desk Number. Ask your teacher if you have not received it yet. You can add your classroom desk number at any time. Just click on “Account” in the menu once you’ve signed in.

How do I log time?

On the dashboard, select the date, choose a book (optional), select the number of minutes you have read (in increments of 5 minutes and for a maximum of 60 minutes), and press the “SAVE” button. If you need to add more than 60 minutes, just keep adding time until you get your total number. Way to go! If your book does not show up in the list, you can add a new one under “Library” in the menu.

How do I remove time?

Just like logging time! On the dashboard, select the date, select the “REMOVE MINUTES” button, and pick the amount of time to remove in increments of 5 minutes. Then, press the “SAVE” button.

Why can’t I log time?

There are two options: 1 - You haven’t joined a classroom OR 2 - The classroom you joined is inactive. 1 - You need to join one before you can log any reading time, earn coins, and make progress in the game world. To join a classroom, click on “Account” in the menu, go to “Add a classroom”, and enter your RTS Desk Number in the text field in the “Join a classroom” section. If you don’t have an RTS Desk Number, ask your teacher to print one out for you. 2 - If you have already joined a classroom using your RTS Desk Number, your teacher needs to edit their classroom End Date so you can start logging those minutes!

Are you trying to log time for days longer than 2 weeks ago? You can only log time for the past 14 days. Let's get in the habit of logging every day! That way, you’ll be sure to get the coins you’ve earned, be able to purchase awards, and make progress in the game world.

How do I play the game?

Go to “How to play” in the menu, or click on the “Program Overview” link at the bottom of the page.

How do I level up?

You must spend at least 7 days on a level. If you've reached 100 minutes of reading time, earned enough coins, it has been more than a week since you last leveled up, you are ready to take it to the next level. A red banner will show up at the top of your account when you are ready to level up and you can always view your status in the “Game Progress” section on your dashboard. The best way to make sure you’ll able level up is to read and log your minutes every day!

How do I buy badges?

Select “Game world” in the menu. If a level has badgesavailable for purchase, they can be found at the bottom of the world map by clicking on the “Collectibles” button. You can buy collectibles with coins you have earned by reading. Visit your “Collection” to view them all!

How do I get to my Collection Page?

On the right-hand side of the Game world, you will see a menu with three buttons. Click on the “Collection” button.

How do I add or remove a Parent/Guardian?

Go to “Account” in the menu and click on “Add a Parent/Guardian”. At the bottom of the page insert your parent/guardian’s email address and press the “INVITE” button. If you want to remove a Parent/Guardian, select the “remove” link next to their name. If your Parent/Guardian did not receive an email after you invited them to RTS, you can have another one sent to them. Just click on “Resend invite” next to their name.

What if I change schools or classrooms?

Ask your new teacher for your new RTS Desk Number. Then, go to “Account” in the menu and click on “Join a classroom”. At the bottom of the page, enter your new RTS Desk Number and press the “JOIN” button. You can update your RTS desk number whenever you need to, but you’re only allowed to be in one classroom at a time. Just so you know, the time you log is linked to your classroom. So your reading log will start over at zero any time you switch. However, your coins and badges will move with you whatever classroom you move to.

Admin/Teacher FAQs:

How do I sign up?

Teachers - Click the “SIGN UP” button. On the next page, select the applicable role. Complete the form with your name, email address and password. Your email address will serve as your username when you log in.

Admins - Click the “SIGN UP” button. On the next page, select the applicable role. Complete the form with your Admin role, name, email address and phone number (optional). Your request will be sent to RTS for approval. Once approved, they will notify you with a temporary password. Your email address will serve as your username when you log in.

 

 

As a teacher, where do I add students?

You must create a classroom before you can add students. Once you have created a classroom, you can add students either individually or in bulk. To add an individual student, use the “Add child” feature and follow the prompts. To bulk upload a list of students, download the CSV template from the classroom. Open the file, fill in the student’s first and last names in the appropriate fields, save it, and then upload it to your classroom using the “Upload” prompt. When finished uploading, the list of students will appear in your RTS classroom.

You will then need to click "STUDENT REGISTRATION INSTRUCTIONS" to access all students' RTS Desk Numbers. These can be printed out as individual instructions and sent home to the parents. Students MUST "join a classroom" with their RTS Desk Number in order to add minutes.

Why can't my students log their reading minutes?

If you are using the same Classroom from a previous year, it is probably "expired" and therefore is inactive. There are two options. 1 - You can create a new classroom and add your students to it OR 2 - Edit the end date for your current classroom. The Admin can do this by searching the classroom name from their account, click "Edit" and change the End Date.

As a teacher, what can I do on the “Classroom” page?

You can:

- log reading for individual students

- log reading for all students simultaneously (Standard Time Entry, or Bulk Time Entry)

- assign a book

- add additional teachers to your classroom

- add and remove students from your classroom

As a teacher, I removed a book that I had previously assigned to the students but it still appears on the “My assigned books” page. Why?

If any of the students logged time toward the book, it will not be removed from either your view or that of the students who have logged the time.

Why isn’t the child’s page opening when selected?

You might have your browser’s popup blocker turned on. Turn it off temporarily to view the child’s page.

Why isn’t a book that I assigned showing up for all the students?

When you add a book, it will appear in the accounts of those students who joined the class before you assigned the book was initially assigned. If other students join the class after you assigned the book, they may not see it. Try assigning the book again. This should make the book appear in the accounts of the students who aren’t seeing it. Adding the book again will not impact the students who were already able to view the assigned book and/or have logged time toward it.

Can I get the RTS Desk Number for my students in Spanish?

Yes, soon. We are working diligently on a Spanish version of the site. For now, you can print this document and write in the RTS Desk Number. You can find the RTS Desk Number for an individual student by clicking on that student’s name in your Teacher account.

My student lost their username and/or password. How do I find it?

You can search for the student's name from your dashboard. You will be able to see the username directly from the search results. To reset the student’s password, select the student in the “Classroom” page and click on “Account”. You will be able to reset the student’s password on the subsequent page.

Still have questions?

If you weren’t able to find your question in these FAQs, just click on “Contact us” at the bottom of the page. Send us a message with detailed information and we will contact you directly to see how we can help.

Parent/Guardian FAQs:

How do I sign up?

Click the “SIGN UP” button. On the next page, select the applicable role. Complete the form with your name, email address and password. Your email address will serve as your username when you log in.

How do I sign in?

Go to rtsutah.com and select the “MENTOR” button. Then, enter your username and password, and click the “SIGN IN” button.

As a parent, how do I view my child’s pages?

Your child needs to send you an invitation. This is done either during the child's initial sign-up or at anytime from their “Account” page. Once you receive an email with the invitation, you will need to log into your Parent/Guardian account and add the child by entering the student code supplied in the email. The student code is not case sensitive.

Once your Parent/Guardian account is linked to your child’s Student account, you’ll find your child(ren) listed on your dashboard page in drop down box. Select the specific child whose progress you want to see. A page with showing your child’s dashboard will open in a separate tab. You can make any changes to your child’s reading log just like they are able to do in their own account.

As a parent/guardian can I make changes to my child's data?

Yes. From the “My children” page in your Parent/Guardian account, you can update your child’s name or enter their student ID. Adding a student ID helps us to save your child’s progress after the school year ends so that it will be available to you in the following school years. Just click on the child’s name and an edit box will open where you can make updates. Be sure to press “SAVE” when you’re finished!

Once your Parent/Guardian account is linked to your child’s Student account, you’ll find your child(ren) listed on your dashboard page in drop down box. Select the specific child whose progress you want to see. A page with showing your child’s dashboard will open in a separate tab. You can make any changes to your child’s reading log just like they are able to do in their own account.

 

My student lost their username and/or password. How do I find it?

For parents/guardians: if you have accepted the invitation from your child, you can see their username from the “My children” tab. To reset the password, select the child from your dashboard. Once on the child’s page, go to “Account” and change the password in the appropriate field.

Still have questions?

If you weren’t able to find your question in these FAQs, just click on “Contact us” at the bottom of the page. Send us a message with detailed information and we will contact you directly to see how we can help.